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BIEA Accredited Bicycle Technician

Reports To: Service Manager

FLSA Status: Full-Time Non-Exempt


The BIEA Accredited Bicycle Technician is responsible for providing mechanical repairs and maintenance to bicycles and other merchandise of Coulee Bicycle Co

Position Details

The primary responsibilities and areas of impact of this position include, but are not limited to:

Store Performance

  • Complete repairs and maintenance of bicycles, install parts/accessories
  • Document work and accurately and correctly bill for labor and parts
  • Ensure understanding of customers needs and clearly explain any concerns
  • Apply customer service skills to exceed customer's expectations
  • Process parts sales and check in/out bikes following proper procedures
  • Provide feedback to the Service Manager on ideas improve the department
  • Promote shop's mission, values, and standards

Store Operations

  • Responsible for following all store policies and procedures
  • Maintain a clean work area and assist in keeping the store presentable


  • Continually attend training sessions to enhance mechanical skills and familiarity of products.
  • Request additional education in areas of personal interest

Position Requirements


  • Prior bicycle mechanic or assembly experience a plus
  • Graduate of a BIEA Accredited program, or similar


  • Present a strong customer service focus
  • Ability to communicate and interact with a diverse population
  • Mechanically inclined and solid problem solving skills
  • Ability to multitask and work with many customers at one time
  • Knowledge of computers and technology
  • Dedication to get the job done

Working Conditions

  • Ability to stand, sit and use hands for extended periods of time
  • Ability to lift up to 75 lbs while utilizing appropriate equipment and safety techniques
  • Exposure to various chemical such as grease and cleaning solutions


Starting wages vary with experience and will range from $17-20/hr. Benefits, vacation time, and perks are included.

This position profile is a representation of what is required for an employee to succeed. As company needs change, position expectations may change. It is expected that all employees complete any reasonable request that may not be listed in their job description.

Other positions may be available as well, don't hesitate to contact us!

We love hearing from qualified people. To apply online, please answer the questions below and click the "Submit" button at the bottom to forward this application to us.

Note: * indicates required information

Personal Information

(First, Middle, Last)
(select one)

Work Preferences

(select one)
(select one)

Previous Work Experience & Education

(select highest level achieved)
(if yes, tell us which one)
(please tell us about your last 2 jobs and briefly explain your responsibilities there)
(select one)
Such as Park Tool/Barnett/United (if yes, please tell us the name of the class and what you learned; if no, ignore this question)

Optional Bicycle Knowledge Questions

We hire quality people eager to learn. Feel free to ignore the questions in this section if that's you. Scroll to the bottom and click the Submit Form button. Other positions require bicycle experience. The optional questions below are an opportunity to show what you know.

Thank You!

Thanks very much for filling out and submitting an application. We'll be in touch if you qualify for a position with us. (Be sure to click the Submit Form button below so that we receive your application.)